Privacy Policy | ManageKar

1. Introduction

Welcome to ManageKar ("we," "our," or "us"). ManageKar is a platform that provides management solutions for Indian businesses, including PG (Paying Guest) management software. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at managekar.com.

By using ManageKar, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register or use our services, we may collect:

Name and contact information (email, phone number)
Business information (property details, address)
Account credentials (email and encrypted password)
Payment and billing information
Tenant and staff information you input into the system

2.2 Usage Data

We automatically collect:

Device information (browser type, operating system)
IP address and location data
Pages visited and features used
Time and date of access

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our services
Process transactions and send related information
Send administrative information, updates, and security alerts
Respond to your comments, questions, and support requests
Monitor usage patterns to improve user experience
Detect, prevent, and address technical issues or fraud
Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database provider. We implement industry-standard security measures including:

Encryption of data in transit (HTTPS/TLS)
Encryption of sensitive data at rest
Row Level Security (RLS) to ensure data isolation
Regular security audits and updates
Secure password hashing

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Service Providers: Third-party services that help us operate (hosting, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@managekar.com.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.

8. Children's Privacy

ManageKar is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@managekar.com
Website: https://managekar.com